Proudly Partnering.

Our Clients
Since 2004, Head Coach has been honored to partner with businesses that share a commitment to leadership development, including Coca-Cola Enterprises, Colliers, CSX, Global Payments, Lowe's, NCR, Norcraft, Salsify, The Coca-Cola Company, United Airlines, and many smaller publicly and privately held companies.

 

Testimonials

Here's what our clients have to say:
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“Partnering with Head Coach and Jill Pollard has been extremely valuable to my leadership journey. Jill’s exceptional ability to connect, build trust, and actively listen fostered an environment of openness and growth. Her questions challenged me to explore new perspectives and discover answers for myself, empowering me to take ownership of my development. Her collaborative approach ensured that our time together was not only focused on addressing my specific challenges and goals but also provided invaluable suggestions for enhancing interactions with my colleagues. The feedback provided by Jill was impactful and actionable, enabling me to implement practical strategies and drive positive change across the business. Through Jill’s guidance, I gained insights into my leadership style and strengths, allowing me to lead with greater confidence and effectiveness. I wholeheartedly endorse Head Coach and Jill Pollard to any executive seeking to elevate their leadership capabilities and make a lasting impact in their organization.”
Jason Birnbaum,
Chief Information Officer,
United Airlines
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"Head Coach has been a valued and trusted partner of CSX for many years by learning our business and our people. Guided by the philosophy that effective leadership is based on character, competence, and connectedness, Head Coach plays a critical role in building leader capabilities to strengthen relationships and effectively partner to drive results. Long after a coaching engagement is completed they stay connected with our leaders to sustain those positive outcomes.”
Diana B. Sorfleet,
VP, Chief Human Resources and Chief Diversity Officer,
CSX
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“I have worked with Howie and Jill over several years to support and further my own development and that of my team. They are committed to understanding the individual, the relationships, and the organization. Through their thorough and highly personalized approach to coaching, I have seen their work yield measurable results. Head Coach is my trusted partner in executive coaching.”
Fredrik Eliasson,
EVP and Chief Sales and Marketing Officer​,
CSX
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"Jill’s insight and challenging thought process as a coach has been instrumental in my career. Coaching has not only honed me from a style and strategic perspective but also helped me to become a much more effective leader and manager for my organization. The 360 process that Head Coach utilizes is thorough and in-depth, soliciting feedback from direct reports, peers and CEO/board members. The process truly gathers very objective feedback and enables one to develop an improvement plan. Jill will make you a better leader for your organization!”
Kurt Wanninger,
President,
Norcraft Cabinetry
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"Among the many traits I look for in an executive leader, the ability to grow and develop is by far one of the most crucial in a person’s overall success. Over many years I have come to trust and rely on Howie’s approach and expertise, and I’ve seen firsthand how his counsel has helped individuals to grow as leaders, deepen their strategic perspectives and elevate the value they add to their companies. I know that has been true for me personally, and I always recommend Howie to anyone who is looking to apply a data-driven, analytical and rigorous set of tools to help them take the next step as leaders and build and manage their teams more effectively. Unique among some consultants I have worked with over my career, Howie truly gets to know a person and develops a deep understanding of their business in order to solve for the key challenge their companies are facing. This is executive development of the highest caliber and I will surely rely on Howie long into the future."
Oscar Munoz,
CEO,
United Airlines
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“I worked with Jill as my coach for approximately two years.  She solicited detailed input from peers, direct reports, and the president of our company.  From these in-depth responses, Jill and I crafted a succinct development plan.  Each time we met, we discussed my progress on the plan and applied it to the current successes and challenges I was experiencing.  Jill provides candid feedback and guidance in a caring, disarming manner.  She is highly professional and I developed the most because I was able to completely trust her.”
Greg Hafer,
EVP,
S&B Engineers and Constructors